Resources and FAQs to help you get the most out of your Storetasker experience.

Founder Resources

<aside> <img src="/icons/checkmark_gray.svg" alt="/icons/checkmark_gray.svg" width="40px" /> Your freelance talent partner

Upgrade to a Retainer

Refer your friends - help them grow!

</aside>

Getting Started

<aside> <img src="/icons/checkmark_gray.svg" alt="/icons/checkmark_gray.svg" width="40px" /> Starting a project or Expert Search

How do I submit a request?

How do you log into your account?

</aside>

Working with your expert

<aside> <img src="/icons/checkmark_gray.svg" alt="/icons/checkmark_gray.svg" width="40px" /> Collaborating with freelancers

How do I contact my Expert?

How do I find a different Expert?

How do I switch between email and text?

How do I accept a quote?

How pricing works

How do I approve a completed project?

How do I view past projects?

How do I view communication transcripts with my Expert?

How do I cancel a request?

How do I add a team member to my conversation with my Expert?

How do I request changes to a project?

How do I record a video for my expert?

</aside>

Help along the way

<aside> <img src="/icons/checkmark_gray.svg" alt="/icons/checkmark_gray.svg" width="40px" /> We're here to help with your freelance e-comm talent needs at any time

How do I contact support?

How do I download my invoices?

How do I update my credit card information?

What payment methods does Storetasker accept?

</aside>

<aside> <img src="/icons/checkmark_gray.svg" alt="/icons/checkmark_gray.svg" width="40px" /> Contact Support

Email: [email protected]

Phone: +1 (628) 250-2606

Text: +1 (628) 250-2606

Support Office Hours Monday - Friday 9AM - 6PM EST

</aside>

https://notion-ga.astrocket.vercel.app/collect?tid=UA-72388809-5&host=support.storetasker.com&page=/customer-kb